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UI/UX design that
people understand

First we find out where people get stuck, only then the screens. Fixed price after one conversation, usually finished within two to four weeks.

Built for Atiq Tandartsen, Daily Phones and Ikiz among others · since 2014 · from Zwolle, for the whole of the Netherlands

Task: book an appointment
The route first, then the screensClickable version on your own phone
Short answer

UI/UX design is designing what someone sees on the screen (UI) and the route they take to reach their goal (UX). Empireyo designs screens and routes for websites, webshops and web apps throughout the Netherlands, since 2014. A project usually starts from € 850 and takes two to four weeks. You get a clickable version, the designed screens and one fixed set of colours, type and components; the files are put in your name.

Sound familiar?

Four things that often come up.

Almost every first conversation starts with one of these four.

People drop out and nobody knows where

You see that visitors leave, but not on which screen or at which question.

We walk through the route someone takes and record for every step where they have to think. That becomes a list, from heavy to light.

The form feels like an interrogation

All sorts of things are asked before someone knows where they stand, and what went wrong they only hear after sending.

We take out what is not needed yet, put the rest in an order that makes sense and show straight away whether something is right.

What is logical to you is not logical to your visitor

You know your offering from the inside, so the layout follows the way you think about it.

We put it in front of people who see it for the first time, with a real task. Where they hesitate, we adjust it.

Every screen looks slightly different

The site grew in pieces, so every button and every message got its own shape along the way.

We fix colours, type and components as one set from one source. Every next screen builds on that.

0Since 2014, from Zwolle for the whole of the Netherlands
0Seventeen organisations work with work made here
0Eight parts, all included in the project
0Four steps, from the first conversation to the end

Built for MijnbouwSubsidie, Smartphone Store Dokkum & Taxi Sittard among others. All seventeen clients are listed on about us.

What you get

What exactly gets made.

Eight parts, from the research to the handover. Everything is part of the project.

How you follow along
1You open the version on your own phone and walk through the task.
2You forward it to a colleague or a client.
3Whatever is off, we change before anything is built.
01

Finding out what goes wrong now

If there is already a site or app, we start there: we walk through the most important tasks and note where it stalls, in order of weight. Sometimes that is enough and nothing has to be redesigned.

02

Who comes and which steps they take

Who your visitors are, what they want to arrange and which steps that takes. We read along with your visitor numbers if you have them; otherwise we take it from what customers ask you.

03

The structure, bare and clickable

The structure of every screen in black and white, as a clickable version you walk through on your own phone. As long as nothing is built, changing it around costs almost nothing.

04

The look of the screens

Colour, typography, space and detail, matching your brand. Every button and every field gets its situations: normal, clicked, switched off, and what appears when something goes wrong.

05

One fixed set of colours and components

All colours, type and components from one source, written down. Whoever adds a screen later stays in line. For a small project a light version is enough.

06

Testing with real users

People from your audience carry out a real task in the design: making an appointment, asking for a price. We watch where they doubt and work that in before anything is built.

07

Forms, buttons and confirmations

The moments where someone really has to fill in or choose something we handle separately: the form, the button next to it and the screen that comes after.

08

Everything the developer needs

The screens go over to development with spacing, behaviour and exceptions included. Our own developers or the party you work with now. The files are put in your name.

Designs in your name. The screens and the design files are put in your name on delivery.

One set to keep building on. Colours, type and components from one source, for every screen that is added later.

Ready for development. Spacing, behaviour and exceptions are fixed, for our own developers or someone else's.

Our approach

Four steps, from conversation to handover.

One conversation, two moments to look along, and we do the rest. Usually two to four weeks.

01

Conversation and plan

One conversation about what people have to be able to arrange with you, where it stalls now and what is already there. After that we set out what we design, what it costs and when it is finished.

You get: A proposal on one A4 with a fixed price · within a few days

02

Fixing the route

Which screens there are, which step goes where and what someone needs to know at each moment. That becomes a clickable version in black and white, so you only look at the structure.

You get: A clickable version in black and white that you walk through yourself · week 1

03

Designing

Now the form goes in: colour, type, space and detail. Every component is made as a set straight away, with all its situations. You look along halfway and once more at the end.

You get: The designed screens plus one fixed set of components · week 2 to 3

04

Testing and handover

People from your audience carry out a real task in the design. What comes out of that we work in, and then everything goes over to development, with the details included.

You get: The final screens, the files in your name and the handover · a few days

Work that runs every day

Three routes people walk through today.

You can open them yourself. In all three, the design work sits in the order of the steps and in what someone needs to know at each moment.

MijnbouwSubsidie

Legal · province of Groningen

A lead generation site around legal help with earthquake damage. Through an online check a visitor sees whether they are entitled to compensation and can call in free help. The design work sits in that check: which question comes when, and what is on the screen at the end.

Smartphone Store Dokkum

Telecom · Dokkum

A service and booking portal: customers book a time slot themselves for the repair of a smartphone, tablet or smartwatch. Which device, which moment: the order of those choices is the design.

Taxi Sittard

Transport · Sittard and South Limburg

A calculation and booking platform: travellers work out the fare themselves for South Limburg, airport transfers and group transport. With a calculation, what counts is what is on the screen at the moment an amount appears.

Investment

What it costs, roughly.

A project usually starts from € 850. What it becomes for you depends on these six things.

Number of screens and routes

Five screens with one route is different work from twenty screens with routes running through each other.

Research beforehand

Talking to users and looking into your figures takes time. It can be done without as well.

Number of test rounds

Approaching people, thinking up tasks, watching along and working it in. The more rounds, the more time.

How far the set of components goes

A light version is finished quickly. A set in which every component already has all its situations is a project in itself.

More than one language

Every language makes texts longer or shorter, and that has to fit in every screen.

Screens that fetch data

If a screen fetches time slots or a price from another system, more situations come with it: loading, nothing found, failed.
Fixed price
from € 850

After one conversation the amount is fixed. Anything extra we discuss beforehand, with a price attached.

Two to four weeksfrom the first conversation to the handover
The files become yoursscreens, design files and the set of components
Also without a redesignsometimes going through it is enough, and then we say so
Why Empireyo

Why people stay here.

Everything we make becomes your property, so anyone who wants to leave can leave. That is exactly why we do our best not to let that happen.

Ask any agency this, including us
What to look out forWith usAsk this anywhere
What happens firstthe route first, the screens afterwhen is something drawn for the first time?
Who tries out the designwith a real task, before developmentis there testing, and with whom?
The set of colours and componentsfrom one source, with all situationscan I add screens myself later?
The handover to developmentwith spacing, behaviour and exceptionswhat exactly does my developer receive?
Who owns the filesyou do, with accessdo I get the design files?
What the price doesfixed after one conversationfixed amount or an hourly rate?
If a redesign is not neededthen we say sowhat if the problem is somewhere else?
UI/UX designWork that holds up.No tricks, just work that still stands three years from now.

One point of contact

You speak to the person who makes the design. Behind that point of contact sits a circle of five senior specialists: design, brand, development, architecture and growth.

Fixed price after one conversation

After that the amount does not change. If something is added that was not in there, we discuss it beforehand with a price attached.

The designs become yours

Screens, design files and the set of components are put in your name after delivery. If you want to continue with another developer, you take everything with you.

Since 2014

From Zwolle for the whole of the Netherlands. Seventeen organisations work with work that was made here, from a price calculation to a booking portal.
Honest is honest: what we do not do

No redesign when it is not needed

Sometimes the structure is fine and it sits in the texts, the speed or in what people come to do. Then we say so, even though it earns us less.

No screens before the route is fixed

Colour and imagery make almost any set-up look plausible. That is why you look at the bare version first.

No chatbot on your homepage

A bot at the door does not repair a route that is wrong. A price or a time slot belongs on the screen where someone looks for it.

No scores or percentages

What a project has delivered belongs to our clients. We share those figures only on request.
Frequently asked

Good to know.

What does UI/UX design cost?+
A project usually starts from € 850. What yours costs you know after one conversation; from then on the amount is fixed. It mainly goes up through the number of screens and routes, research and testing beforehand, and how far the set of components goes.
How long does it take?+
Usually two to four weeks, from conversation to handover. The pace depends on how quickly you respond to the clickable version and how quickly people are free for the test.
Who writes the texts?+
The words in buttons, labels and messages belong to the screen, so we take those on. The texts of the pages themselves you supply, or the writing is part of the package or is added.
Who owns the design once it is finished?+
You do. The screens, the design files and the set of components are put in your name, with access included. If you ever want to continue with someone else, you take everything with you.
Can I change things myself later?+
Small things yes: a text, an image. Whoever adds a screen later takes from the fixed set. Bigger changes to the structure run through us.
How much time does this cost me, and who finds the people for the test?+
One conversation, and after that your opinion twice: at the clickable version and at the screens. You usually ask the testers yourself, because you know your customers; we think up the tasks and watch along. If that does not work out, say so in the first conversation.
What happens after delivery?+
We stay reachable for questions, even if you take nothing on. If you want measuring and further improvement after going live, that is possible with a maintenance subscription from € 120 per month. Never compulsory.
What is the difference with web design and web development, and does this work for an app as well?+
Web design is a complete regular website, from € 650. UI/UX design is the design work itself, also for a booking flow, a price calculation or an environment behind a login, from € 850. If that has to be built afterwards, that is web development, from € 1000. Screens and routes work the same way for a site, a webshop or an app.
Can you improve our existing site or app?+
Yes. We first go through where people get stuck and why, in order of weight. After that we first tackle what can be fixed quickly, and we redesign only what really has to be better.
Do you design in Figma?+
Yes. From the bare structure to the fixed set of colours, type and components. You get full access and the files are put in your name.
Do you also work for companies outside Zwolle?+
Yes, throughout the Netherlands. The conversation, the clickable version and the reviews go fine remotely; if you would rather sit at the table, we come by. Our clients are based in Groningen, Dokkum and Sittard, among other places.

Ready for design that converts?

One thirty-minute intro call. No sales talk, just a clear picture of what's possible.

What do you have in mind?
What budget do you have in mind?
When do you want to launch?
Almost there. How do we reach you?
Request sent.

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